We turn the promise of dialogue into the momentum of action.
We raise expectations
Direct Channels assists with vendor selection and management, representative training and performance management, employee engagement, and customized customer conversations. We facilitate strategic interactions between all groups to drive expansion, loyalty, and profits. It’s what we do.
We raise expectations
Direct Channels assists with vendor selection and management, representative training and performance management, employee engagement, and customized customer conversations. We facilitate strategic interactions between all groups to drive expansion, loyalty, and profits. It’s what we do.
We train, educate, and instill confidence
Our training programs, coaching support, and personalized materials encourage our tailored sessions to be interactive and engaging – to get things started quickly, and continue to build learning over time. We facilitate classroom lessons – in-person, over the phone, and virtually – to inspire action and foster participation with real-time coaching and feedback.
We meticulously plot performance along identified key skills to drive enhancements in targeted areas. Then, we apply custom plans and coaching techniques to ensure improvement, build confidence, and keep projections on track. Quick refresh training and job aids/support materials are used to reinforce key skills and keep performance aligned for long-term success.
Connections don’t just happen — they’re crafted, monitored, and cultivated to be game changers.